Two things come to mind. Plans are nothing; Planning is everything! And, the right people on the right vehicle before you select the right destination.
The rate of change accelerates and the number of disasters are only going to increase (natural and otherwise). Events cannot be predicted with a long lead time.
Every organisation needs to be more flexible, more modular, more adaptable. Large organisations especially, need to be reconfigured.
Lessons: The future is unpredictable; trust and credibility are crucially dependant on time to response - respond promptly.
